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Business automation for service businesses

Less chasing.
More time for your clients.

I help agencies, consultancies, and service businesses simplify repetitive work, connect the tools they use, and decide where AI can help. Start with a practical review, then choose implementation and ongoing support with clear permissions and human approval.

The intro only confirms fit. The $500 review is paid in full when booked and includes a 60-minute session covering up to three processes, followed by written priorities.

Led by Lori Crooks, Fractional AI Officer and cybersecurity and compliance leader.
See one working patternExecutive Daily turns Microsoft 365 signals into a weekday briefing, meeting preparation, and end-of-day debrief, with the executive keeping every external decision.See Executive Daily →
Why this role exists

AI tools are easy to buy.
Ownership is harder.

Most companies do not need another AI subscription. They need someone who can understand the business, choose what is worth changing, establish the right access and approval boundaries, and remain accountable when the first version meets real work.

01

Decide what matters

Start with the business problem, not a catalog of agents. Define the outcome, owner, risk, and stop condition before anything is built.

02

Build in the real environment

Map the workflow, work with the relevant systems and data, and implement one bounded solution that can be tested and accepted.

03

Keep it operating

Monitor delivery, handle exceptions, tune the workflow, and report what is working. The job continues after the demo.

Fractional AI Officer

One accountable person from decision to operation.

The exact scope changes by company. The responsibility does not: turn scattered AI activity into a controlled operating practice and make sure somebody owns what happens next.

Priorities and roadmap

Choose the few use cases worth funding now and keep experiments tied to a business outcome, an owner, and a stop condition.

Access and governance

Define who can access what, what the workflow may do, where human approval stays, and how exceptions and offboarding are handled.

Build and vendor oversight

Design the workflow, select the right tools, oversee integrations, test the result, and document who owns each part.

Adoption and operating review

Monitor performance, support the people using it, tune what is accepted, and stop what is not earning its place.

Access & trust

The right access for the approved job.

Useful AI work often requires more than a deck. Depending on the engagement, Nelvori may need approved access to a platform such as GHL or Microsoft 365, plus API credentials or integration permissions. That access should be sufficient to do the job and limited to the job you approved.

Purpose before permission

We document what access is needed, why it is needed, which account or location it applies to, and what the workflow is allowed to do.

Client-owned and revocable

Your accounts remain yours. Access is scoped where the platform allows it, credentials use an approved secure process, and access can be removed.

Human control stays visible

Private approved outputs may be delivered automatically. External sending, publishing, or irreversible changes require separate authority and clear approval boundaries.

Nelvori is led by Lori Crooks, CISSP, CISA, and CISM, who has spent years reviewing access controls, data boundaries, logging, and vendor risk.

Ways to work

Start with one decision.
Expand only when the work earns it.

Find the work worth improving, get it set up, and choose the support your team needs. Begin with a $500 Business Automation Review. A detailed plan, implementation, and monthly support are optional next steps.

01 · Assess

Business Automation Review

A paid 60-minute review of up to three repetitive processes with Lori and a written priority list. The $500 is paid in full when booked. Add a detailed plan for one process when you are ready.

$500 review · optional $1,000 plan
See scope and pricing →
02 · Build

Automation Implementation

Set up, test, and document one agreed automation. Includes a team walkthrough and a review 30 days after launch. Planning and software are separate.

From $5,000
03 · Operate

Monthly Automation Support

Optional checks, troubleshooting, connection maintenance, and small improvements for one agreed automation. Support hours, response times, and change limits are set before you start.

From $997/month
See scope and pricing →
Need ongoing ownership across several workflows, vendors, and adoption decisions? A separately scoped Fractional AI Officer engagement may follow a successful first project.

Optional intro to confirm fit. Process walkthroughs and written recommendations are included in the paid review.